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How to reset your Leaderboard

How do I reset the leaderboard to start a new game?

Updated over a week ago

Quick Answer

To reset your leaderboard, open your Trivia game, go to Manage, and switch the game to a New Gameplay. This clears the current leaderboard scores while keeping past game records saved for reporting.



Step-by-Step: Reset the Leaderboard

If you want to start a new game or reset the leaderboard after running a test game, navigate to Trivia Home and then do the following:

1. Click the Manage/Play button on your game

2. Under Game Manager, click the red status button to change the gameplay to a new game.


SocialPoint will automatically reset the leaderboard, mobile player app and the iPads. All game and player data will be saved.


What Happens When You Reset

• All player scores for the current session are cleared.
• The leaderboard starts fresh at zero.
• Previous gameplay data is preserved for historical reporting.
• Player mobile sessions are reset for the new gameplay instance.


Important: Reset vs Delete

Resetting the leaderboard does NOT delete your game. It only creates a new gameplay session with a fresh leaderboard. Your questions, settings, and structure remain intact.


Common Issues

The leaderboard didn’t reset:

• Make sure you clicked the red Status button.
• Confirm the game shows a new Gameplay instance.
• Refresh the leaderboard browser tab.

Players still see old scores:

• Have players refresh their browser.
• Reopen the Player Link.
• Ensure they are connected to the correct gameplay session.


I don’t see the red Status button:

• Confirm you are inside Manage/Play.
• Verify you have admin permissions.
• Ensure the game is not already set to a new gameplay.

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