We usually want to remove player data when we're done with testing the games and are ready to launch the live version to our attendees.

Sometimes, you'll also want to remove a player from specific challenges. Here's how!

Deleting from Participation Game

Deleting from a Trivia Challenge

Deleting from In-App challenges

Deleting from Staff Scored


Delete from Participation Game

  1. Login to app.socialpoint.io with your credentials.

  2. Click on Participation Game, then click on Players

  3. You can delete them individually by clicking on the red X next to their names, or delete all data by clicking on the Delete All button


Deleting from a Trivia Challenge

If you need to remove a player from a Trivia Challenge, follow these steps:

  1. Head over to Participation Game, then click on Challenges

  2. Click the Trivia Challenge and then click the Players tab

  3. Click the red X next to the player you want to remove

  4. Head over to Trivia Home (left side menu)

  5. Click Players (left side menu, right under Trivia Home)

  6. Click the red X next to the player you want to remove


Deleting from In-App challenges

To remove a player from a Photo Submission, Poll, Survey, Word Cloud, or Caption This challenge, follow these steps:

  1. Navigate to Participation Home > Challenges

  2. Click the challenge you want to remove the player from

  3. Click the Players tab

  4. Click the red X next to the player you want to remove

For Photo Submit and Caption challenges, head back to the Activities tab and remove/reject the player's submissions.


Deleting from Staff Scored

To delete a player from Staff Scored challenges:

  1. Navigate to Participation Game and click Challenges

  2. Click the Staff Scored challenge you want to remove players from

  3. Click the red X next to the player's name


Did this answer your question?