Quick Answer
To create a Photo Challenge, go to the SocialPoint app, click Create New Challenge, select Photo Challenge, and configure your settings. Once created, you can manage submissions, adjust settings, and monitor participation from the Challenge dashboard.
Use this article if:
You need to set up a Photo Challenge for your game or event — whether in-app or via a QR code.
You want to manage, moderate, or approve player photo submissions.
You’re trying to display or download your photo gallery or submissions.
How to Create a Photo Challenge
Go to the Challenges Tab on the SocialPoint Dashboard.
Click the Blue Add Button to Create a new Challenge.
Choose "On their Device" or "Scanning a QR Code. Press the blue Let's Start Button.
Hot Tip: Save time by copying an existing challenge before setting up a new one. (see "Copying an Existing Photo Challenge").
4. Select Photo Challenge from the challenge types.
5. Configure your challenge settings, including:
Start and end date
Submission limits (if applicable)
Moderation settings
Branding options
6. Click Save or Create Challenge.
How to Manage a Photo Challenge
After creating your challenge, you can manage it from the dashboard.
To access your challenge:
Go to the Challenges List.
Locate your Photo Challenge by Name.
Click on the name of your challenge.
From the Manage area, you can:
View participant submissions (we call them responses)
Approve or moderate photos (if moderation is enabled)
Edit challenge settings
Monitor engagement and participation
Editing an Active Photo Challenge
To update an existing challenge:
Go to the Challenges List.
Locate your Photo Challenge by Name.
Click on the name of your challenge.
Click Edit Activity.
Update the desired settings (dates, limits, branding, etc.).
Click Save Changes.
Managing Photo Submissions
If moderation is enabled, you will need to approve submissions before they are visible.
Open your challenge.
Navigate to the Responses section.
Review each uploaded photo.
Click Approve, Reject, or the appropriate moderation option.
Approved photos will appear in the live challenge gallery (if enabled).
Moderation Advice:
- Use Auto Approve to push all photos to your photo gallery instantly.
- Keep Auto Approve off, If you want to review photos before they are published.
Editing an Active Photo Challenge
To update an existing challenge:
Go to the Challenges List.
Locate your Photo Challenge by Name.
Click on the name of your challenge.
Click Responses.
Click the New Approvals tab to:
Approve new player submissions
Send a new submission to the Archived tab
Edit a response
What Happens Next
Participants can upload photos using the challenge link.
Submissions appear in your dashboard in real time.
If moderation is enabled, photos remain hidden until approved.
All submissions are stored and available for viewing in a photo gallery or download.
Common Issues / Troubleshooting
I can't access the Photo Challenge option
Confirm your subscription includes Photo Challenges.
Make sure you are clicking Create New Challenge from the main dashboard.
Participants cannot upload photos
Check that the challenge is active.
Ensure submission limits have not been reached.
New Photos are not showing up in my photo gallery
Make sure that you have the correct photo gallery open.
Make sure that you have auto-approve on, so photos can be added to the gallery.
How can I download my photos
Navigate to your Challenge and Choose Responses
Click on the Download All Images Button
Alternatively, you can download player submissions to get a link to the image, the player and the caption that they submitted.