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How to Create and Manage Rewards

Create raffle drawings, tiered drawings, instant win prizes and prize wheel drawings as rewards for your players

Updated this week

Rewards Overview

SocialPoint's robust rewards tool makes it easy for you to:

  • Easily setup drawings, prize wheels and instant rewards

  • Establish the activities (or points needed) to earn a prize.

  • Track players who earned prizes

  • Track the giveaways, so players can't double dip on prizes.

This guide is organized in the following sections:

Advanced Topics

How to Setup Rewards

Use the rewards Wizard to easily setup your drawings, prize wheels and instant rewards.

Here's how it works.

  1. Click the Add button on the Rewards page

  2. Choose your Reward: Prize Wheel Spin, Raffle Drawing, or Instant Reward

  3. Select your Winning Strategy

  4. Enter the Reward's details such as Name, Instructions, and a Congratulations Message

  5. Once finished, your Reward will be ready to be used. Prize Wheels and Drawing Wheels now create a Virtual Prize Wheel along with their Display so you no longer have to manually do this process.


New Winning Strategies

You can now choose different ways in which your players get their Rewards:

Win by Points: your players get their reward after reaching a points threshold

Win by completing all challenges: players get their reward after completing all challenges

Win by amount of challenges: the reward is given to players who complete a set number of challenges

If you want your players to focus on completing a certain set of challenges, select Limit to Select Challenges. This works great for games where, for instance, you want to give out special rewards to players who complete all Photo Upload Challenges, or for players who get a higher score on a Trivia Game.


Reward Point Structure (Win by Points)

If you selected Win By Points in your reward, then there are three ways players can win by points:

  • Single level: Players can only win once

  • Unlimited Repeat: Each time a player earns that point threshold, they earn another drawing entry, prize wheel spin or instant prize.

  • Fixed Tiers: You set the point level where they earn another entry into your drawing.

Games that keep players engaged and earning points throughout your entire event. Unlimited Repeat and Fixed Tiers are strategies that keep players engaged.


Create Your Reward Look and Feel

Your Reward look and feel is made up of three elements:

  • Reward image

  • Reward instructions

  • Congratulations message

Your rewards information will appear in two places inside your game:

  • On the Status page in the player app

  • In a Popup When the reward is given.

Please notice the reward image and the reward instructions in the status page example below.

By Contrast the Popup message shows the reward image much larger and it contains the Congratulations message.


Set the Look and Feel for Your Drawing, Name Picker or Prize Wheel

There are three elements to your Prize Wheel Layout

  • Prize Wheel Theme and Graphics

  • Prize Wheel Colors and Fonts

  • Info Panel Layout

  • Alerts

Prize Wheel Theme and Graphics

There are three key graphics in your theme:

  • Background Image

  • Border image

  • Logo

How to Setup a Theme Quickly

Prize Wheel Colors and Fonts

Define your slice and confetti colors in just a few clicks.

Why does SocialPoint use Slice colors instead of graphics?

  • So, we can have unlimited prizes on the wheel and the graphics never get messed up.

  • The prize selection algorithm is based on prize inventory, not the size of the slice.

Panel Layout

Define your fonts and font colors for your raffle wheels and drawings


How to Manage Rewards and Distribute Prizes

There are three elements to managing rewards and distributing prizes

  • The Rewards Page

  • Editing Rewards

  • Editing Prize Inventory

  • Managing Giveaways


The Rewards Page

All Rewards (Prize Wheel, Drawing, Instant Rewards) are now displayed on a single page to make them easier to access and manage.

Here's what's new:

  1. Actions: you can Edit your Reward's name, instructions, congratulations message, and threshold. It's also possible to delete rewards from here.

  2. Status: set your Rewards to be Online or Offline

  3. Name: click your reward's name to view the list of players who have earned the reward, prizes given out, prize inventory, and Wheel Links for both Prize Wheels and Raffle Drawings

  4. Type: this column displays the winning strategy for the Reward

  5. Reward: this column tells you which Reward you're running: Prize Wheel Spin, Raffle Drawing, or Instant Reward

  6. Visibility: you can hide and show Rewards from the Player App with the Show/Hide button


Editing Rewards

Once your reward has been set up, you can edit the Instant Reward and Prize attached to it. Here's how:

  1. Navigate to Participation Game > Rewards

  2. Click on the Edit button next to your reward

  3. From here, you can change the reward's name, description, and winning conditions.


Change the Prize

To change the Prize attached to an Instant Reward:

1. Navigate to Participation Game > Rewards

2. Click on your reward's name

3. Click the Prizes tab to see current prizes

4. Click on the Edit icon to to edit the prize name, quantity or description.


Tracking Prize Winners and Prize Giveaways

With SocialPoint you can keep a record of what prizes people won (Instant win and prize wheel) and keep track of who picked up a prize or not.

  1. Go to the Use the Winners tab (for Drawings) Or the Players tab (for instant win and prize wheel) to track what prizes people won.

2. Once you give the player a prize, you can click the toggle under "Prize Given" to capture that you gave that player a prize.


How to send prize winner information to your Prize Fulfillment team

SocialPoint gives you flexibility in managing prize distribution and prize giveaways. There are four ways that you can manage prize distribution with SocialPoint:

  1. Give out prizes when you award them.

  2. Use the Winners tab in the back end to track prizes given. (Learn more)

  3. Download the Winners List spreadsheet.

  4. Send automated notifications to your fulfillment vendor (Learn more)

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