If you want to increase the player cap for your event or upgrade to a different subscription term, log in to your Subscription Portal on www.socialpoint.io to access your Subscription Portal.

Here's how to upgrade your subscription term or the number of players:

  1. Visit socialpoint.io, hover over the Login button in the navigation bar, and click Subscription Portal

  2. From the left-hand navigation, click Subscriptions

  3. Find the subscription you wish to upgrade and click View

  4. Under the Subscription totals section, click Upgrade

    1. If you want to upgrade players only, find your current subscription term (one month, three months, one year, etc) and click Select Options

    2. If you want to extend your subscription, select a longer term.

  5. On the next screen, choose the number of players and click Add to Cart to complete the checkout process

Note: You will only be charged the prorated difference for the number of players and the remaining subscription term minus what you have already paid for your current subscription.


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