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What types of questions can I add to a SocialPoint survey?

What are the different types of ways to capture custom lead form data with a survey in SocialPoint

Updated yesterday

Quick Answer

You can add many different question types to a SocialPoint survey, including text fields, dropdowns, single-select and multi-select lists, rating scales, phone number fields, date fields, and consent checkboxes (GDPR or Terms & Conditions). Each field can be labeled, customized, and marked as required or optional.
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Step-by-Step: Add Questions to Your Survey

Step 1: Find the Survey Button in Your Game

  1. Open your game in the SocialPoint Dashboard.

  2. Locate the Survey button.

Depending on your game type, this may appear in one of the following areas:

  • Lead Capture Form

  • Data Collection

  • ID Type

  • It may be labeled Survey or Registration Survey

3. Click Edit.

The Survey Edit Screen will appear.
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Step 2: Add a Survey Field

  1. Click Add Field (or the equivalent add button).

  2. Choose the Field Type from the dropdown menu.

  3. Enter the Field Label (this is what players will see).

  4. Select whether the field is Required or Optional.

  5. Add answer choices if the field type requires them (for example, dropdown or multi-select).

  6. Click Save.

Repeat these steps for each additional question you want to include.


Available Question Types

You can add the following types of questions to your SocialPoint survey:
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Text & Open-Ended Fields

  • Text Field (short response)

  • Text Area (long response)

  • Number Field

  • Date Field (MMDDYY format)

Contact & Location Fields

  • US Phone Number

  • International Phone Number

  • State (dropdown)

  • Zip Code

  • Country (dropdown)

Selection Fields

  • Dropdown Select

  • Single-Select List (choose one answer)

  • Multi-Select List (choose multiple answers)

  • Checkbox

Rating & Feedback Fields

  • Likert Scale (5-level scale)

  • Star Rating

Legal & Consent Fields

  • Terms and Conditions (with pop-up)

  • GDPR Consent (with pop-up)


What Happens Next

  • Players will see the survey when they access your game.

  • Required questions must be completed before they can continue.

  • Players will not see the survey again if they return to the same game.

  • All responses are stored in your reporting dashboard and export files.


Common Issues / Troubleshooting

I canโ€™t find the Survey button

  • Check under Lead Capture Form, Data Collection, or ID Type.

  • Look for labels such as Survey or Registration Survey.

  • Make sure you are editing the correct game configuration.

Players are not seeing the survey

  • Confirm the survey is enabled.

  • Verify it is attached to the correct game.

  • Remember: players only see the survey once per game.

A required field is preventing players from continuing

  • Review your field settings.

  • Consider making non-essential questions optional.

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