If you’ve lost or forgotten your Subscription Portal password, you can initiate a password reset by following the steps below:

  1. Visit socialpoint.io, hover over the Login button in the navigation bar and click Subscription Portal

  2. Enter the email address associated with your account and click Forgot Password?

  3. You will receive an email with instructions on how to access your account and provide a new password

Note: If you are trying to recover an account in which you no longer have access to the email address, please contact our customer support team.


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