How do I limit a Prize Wheel or Raffle so someone can only enter one time?
Quick Answer
To limit participation to one entry per person:
For a Prize Wheel, enable Single Spin Mode.
For a Raffle Wheel, enable Single Entry Mode.
To prevent someone from winning more than once, enable Single Win Mode.
All of these settings are located in the Setup tab of your game.
How to Enable Single Spin Mode (Prize Wheel)
Use this when you want each participant to spin the wheel only once.
Steps
Go to your SocialPoint Dashboard.
Open your Prize Wheel game.
Click the Setup tab.
Locate the label Single Spin Mode.
Turn Single Spin Mode ON.
Click Save.
What Happens Next
Each participant is limited to one spin.
The system checks for a unique email address.
If the same email tries to spin again, the spin is blocked.
How to Enable Single Entry Mode (Raffle Wheel)
Use this when you want each participant to submit only one raffle entry.
Steps
Go to your SocialPoint Dashboard.
Open your Raffle Wheel game.
Click the Setup tab.
Locate the label Single Entry Mode.
Turn Single Entry Mode ON.
Click Save.
What Happens Next
Each participant can only enter once.
The system verifies entries using a unique email address.
Duplicate email submissions are prevented.
How to Enable Single Win Mode (Raffle Wheel)
Use this when multiple entries are allowed, but you do not want someone selected more than once.
Steps
Open your Raffle Wheel game.
Click the Setup tab.
Locate the label Single Win Mode.
Turn Single Win Mode ON.
Click Save.
What Happens Next
A participant can only win once.
After being selected, they are excluded from future drawings.
Their entry remains in your records.
Important
Scanning a QR code does not limit someone to one entry.
The restriction is controlled only by:
Single Spin Mode
Single Entry Mode
Single Win Mode
Common Issues / Troubleshooting
Participants can still enter more than once
• Confirm the correct mode is turned ON.
• Make sure participants are not using different email addresses.
• Click Save after enabling the setting.
I don’t see these options
• Make sure you are inside the correct game type (Prize Wheel or Raffle Wheel).
• Confirm you are on the Setup tab.
• Verify you have admin permissions.