Quick Answer
Both the Prize Wheel and Raffle Wheel select winners using a fully random selection process. Every entry has an equal probability of being selected. The only weighting comes from:
The number of times a person is entered into a drawing
The remaining inventory quantity of a prize
Whether Single Entry or Win Once settings are enabled
As winners are selected, entries or inventory are reduced automatically.
How Selection Works (At a Glance)
Feature | Raffle Wheel (Standalone) | Prize Wheel | APG Raffle Reward |
What is selected? | A name from the Name List | A prize segment | A name from qualified players |
Is it random? | Yes | Yes | Yes |
What determines odds? | Number of entries per person | Inventory quantity per prize | Number of qualified entries |
Can someone appear multiple times? | Yes (unless Single Entry Mode is on) | Not applicable | Yes (if multiple entries allowed) |
Does the pool shrink after a win? | Yes | Yes (inventory decreases) | Yes |
How the Raffle Wheel Selects Winners
The Raffle Wheel randomly selects a name from the Name List.
Each entry equals one chance to win.
Important:
If a person is entered twice, they have two chances.
If Single Entry Mode is enabled, duplicate entries are not allowed.
If Win Once Mode is enabled, a winner is removed from the Name List after being selected — regardless of how many entries they had.
How to Access the Name List
Standalone Raffle Wheel:
Raffle Wheel → Manage → Name List
APG Raffle Reward:
Rewards → Click Reward Name → Players
How the Prize Wheel Selects Winners
The Prize Wheel randomly lands on a prize segment.
The odds are based on the inventory quantity of each prize.
Example:
Prize A inventory = 5
Prize B inventory = 1
Prize A is more likely to be selected because more inventory is available.
Each time a prize is won:
The inventory decreases by one.
The remaining quantity updates automatically.
There is no risk of overspinning inventory.
When inventory reaches zero, that prize can no longer be won.
What Does “Entry” Mean?
An entry is one chance to win.
Entries can be created in different ways:
Standalone Raffle
Upload a list of names
Players complete a lead form and are added automatically
If someone fills out the lead form twice:
They appear twice
Unless Single Entry Mode is enabled
APG Raffle Reward
Players are added when they:
Reach a point threshold
Complete a required number of challenges
Meet reward criteria
If the reward allows multiple entries:
A player can appear multiple times in the drawing.
Why Are No Names Showing Up in My Drawing?
If no names appear when you try to spin the wheel, check the following:
Standalone Raffle Wheel
No names were uploaded.
No one completed the lead form.
You are viewing the wrong wheel.
All names were already selected and removed.
APG Raffle Reward
No players qualified for the reward.
The reward criteria were not met.
Players were already selected and removed.
How Do I Put Someone Back on the Wheel After Testing?
If you accidentally selected a winner during testing:
Go to Raffle Wheel → Manage → Name List
(or Rewards → Reward Name → Players in APG)
Click Selected Winners
Locate the attendee.
Click the Red X next to their name.
The attendee is immediately added back to the active Name List.
There are no restrictions.
Can We Limit Winners to Only the Top 10 Players?
Not automatically.
The wheel does not select winners based on leaderboard rank.
You cannot:
Automatically draw only from the Top 10
Restrict the wheel by leaderboard position
However, you can:
Create reward criteria that require a high point threshold
Require completion of specific challenges
Advanced Workaround (Manual Method)
You could:
Create a Staff-Scored Challenge called “Top 10 Players”
Manually award completion to the Top 10
Link that challenge to a drawing reward
In this case, only those 10 players would be added to the drawing.
This is a manual process, but it works.
How Do Single Entry and Win Once Modes Affect Selection?
Single Entry Mode (Raffle Wheel)
Prevents a person from entering multiple times based on email address.
Win Once Mode
Once a person wins, they are removed from the drawing — even if they had multiple entries.
Single Spin Mode (Prize Wheel)
Limits each player to one spin based on a unique email address.
What Happens After a Winner Is Selected?
The selected name is removed from the Name List (if Win Once is enabled).
Inventory decreases (Prize Wheel).
Remaining entries adjust automatically.
Odds update dynamically based on remaining entries or inventory.
Common Questions
Is the selection truly random?
Yes. Each entry has equal probability. Weighting only comes from entry quantity or remaining inventory.
Can I increase someone’s chances?
Yes — by adding additional entries (unless Single Entry Mode is on).
Can inventory be increased during play?
Yes. Updating inventory increases available prizes immediately.
Can names be added in real time?
Yes. Names can be uploaded or added during live events.